Name: Danielle L. Miller
Title: National Sales Manager, College Library Group, YBP Library Services
Born and Lived: I was born and raised in Bow, NH, which is only about 15 miles from the YBP Headquarters. I attended Central Connecticut State University (CCSU) in New Britain, CT where I earned my Bachelor’s degree in Psychology. While attending CCSU, I worked part-time in the Elihu Burritt Library and realized that I wanted to pursue a career in librarianship. After college, I moved back up to New Hampshire and received a call from YBP, who was looking to hire someone with experience in libraries for their inside sales department. I made a big move out west to Colorado two years ago and currently reside in Colorado Springs.
Professional Career and Activities: I have worked for YBP Library Services for over six years, beginning in the Inside Sales department and after two years, I transitioned to field-based sales, specializing in working with our Baker & Taylor academic customer base. In May, I was given an exciting opportunity, to manage YBP’s new College Library Group. In addition to my managerial responsibilities, I also serve B&T and YBP accounts in the West. I am at the homestretch of completing my Master’s in Library & Information Science online through Syracuse University and will earn my degree in December 2013.
Family: Most of my family lives in the Northeast with the exception of my sister who recently moved out to Colorado Springs. I have a dog, a Sheltie/American Eskimo mix, Lola who gets very excited when I return home from a long week of business travel.
In My Spare Time: I enjoy doing a variety of outdoor activities, such as hiking with my dog, running, camping and skiing. I love to dine out with friends, especially for sushi. I also enjoy cooking and trying out new recipes on my friends.
Favorite Books: For nonfiction, I enjoy thrilling, mountain adventure books such as “Into thin Air” by Jon Krakauer. I like a good memoir, such as “Eat, Pray, Love” by Elizabeth Gilbert. For fiction, my favorite author Jodi Picoult, who is from New Hampshire.
Philosophy: Every person in this life has something to teach you. Listen carefully. Uncontrollable situations are always going to arise, but it is important to be patient, take a deep breath and know that things will be better. Issues always get worked out. Treat people the way you want to be treated.
Most Memorable Career Achievement: I am proud of helping to form the new College Library Group in July 2012. This is a field-based group of three regional sales managers and myself, handling our small to medium-sized academic library customers in the U.S.
Goals I Hope to Achieve Five Years from Now: I hope to continue to be working for YBP Library Service working alongside my talented colleagues whom I respect very much. I would like to be involved in new product and service development to meet the future needs of our customers.
Tom is originally from Brooklyn N.Y but has spent his entire professional career in South Carolina, most recently as Head of Reference Services at the College of Charleston. As part of the Against the Grain and Charleston Conference team, he serves as the associate editor of the print ATG as well as the co-editor of the webpage. Tom’s conference duties include coordinating the Penthouse Suite interviews as well as the conference poster sessions.
He received his MLS from the University of Buffalo, SUNY and a second master’s in public administration from the College of Charleston and the Univ. of South Carolina. His wife Carol and he live in downtown Charleston and she is an artist and a tour guide offering historic walking tours of the city.