Birmingham, Ala. – Dec. 13, 2012 – In co-sponsorship with the American Library Association (ALA), EBSCO awarded five librarians $1,500 scholarships to attend the ALA Midwinter Meeting in Seattle, Jan. 25–29, 2013. As part of the application process, librarians were asked to write an essay on the topic: “The conversation starts here: How would you lead the discussion in your library to bring about meaningful change to an existing process, service, or procedure?”
The winners are Susan H. Brown, marketing director, Lawrence Public Library, Lawrence, Kan.; Ariel Cummins, teen services librarian, San Antonio Public Library, Cody Branch Library, San Antonio; Liane Elizabeth Elias, reference and instructional services assistant, Jackson Library, University of North Carolina at Greensboro, Greensboro, N.C.; Jacqueline Keleher, reference librarian, Leonard S. Washington Memorial Library, Southern University at New Orleans, New Orleans; and Stacey Nordlund, librarian, Toronto Public Library, Toronto.
Each winner outlined a fresh approach to connecting with both patrons and colleagues to drive change in his or her library. Nonetheless, all of the essays shared a common theme of making patrons’ needs the central focus of the library’s goals and decisions. Some strategies for achieving this objective, according to the winners, include implementing more customer-centric decisions in the library; using the power of social media to serve under-reached patron groups; and bringing together patrons and library staff to meet the challenges associated with access to exclusive content…
The scholarship recipients will be honored by EBSCO and ALA representatives during the conference at a breakfast on Sunday, Jan. 27, 2013.
- Jay Shankar Joins Innovative as Senior Vice President of Services and Support
Interfaces announced today that Jayanthi “Jay” Shankar has joined the company as Senior Vice President of Services and Support. Jay has over 20 years of
experience in the technology industry and has displayed strong leadership throughout her career in the areas of customer support and engineering. Most recently, Jay served as Vice President of Customer Support at BMC Software, which provides enterprise-level technology
for IT organizations around the world. She also has held positions in management consulting and business development at PriceWaterhouseCoopers LLP and Covansys.
“It’s great to have someone of Jay’s caliber join the executive team at Innovative,” said CEO Kim Massana. “Jay has been responsible for the creation of
dynamic and responsive support organizations and we look forward to her leadership in serving our customers worldwide.”
Tom is originally from Brooklyn N.Y but has spent his entire professional career in South Carolina, most recently as Head of Reference Services at the College of Charleston. As part of the Against the Grain and Charleston Conference team, he serves as the associate editor of the print ATG as well as the co-editor of the webpage. Tom’s conference duties include coordinating the Penthouse Suite interviews as well as the conference poster sessions.
He received his MLS from the University of Buffalo, SUNY and a second master’s in public administration from the College of Charleston and the Univ. of South Carolina. His wife Carol and he live in downtown Charleston and she is an artist and a tour guide offering historic walking tours of the city.