By Beth Ashmore, Jill E. Grogg, and Jeff Weddle
Softbound: 978-1-57387-428-1; 49.50
Medford, NJ: Information Today, 2012
“Librarians negotiate every day with vendors, funding agencies, administrators, employees, co-workers, and patrons—yet the art of negotiation receives little attention in library education and training. This practical guide by three experienced librarian-negotiators will help you develop the mindset, skills, and confidence you need to negotiate effectively in any situation.
The authors provide an in-depth look at negotiation in theory and practice, share tactics and strategies of top negotiators, offer techniques for overcoming emotional responses to conflict, recall successful outcomes and deals gone awry, and demonstrate the importance of negotiating expertise to libraries and library careers. The result is an eye-opening survey into the true nature of negotiation—both as a form of communication and as a tool you can use to create sustainable collections and improve library service in the digital age.”
“This book is a great introduction to an important aspect of librarianship. Its practical account of successful negotiations in the library setting is at once perceptive, engaging, and broadly applicable.”
—Patrick L. Carr, head of electronic & continuing resource acquisitions,
East Carolina University (Editor’s Note: Patrick guest edited a special issue of Against the Grain 23, no. 4 (2011) “Preservation’s Role in the Transition from Print to E-Resource Collections.”)
“An excellent resource geared for public and academic librarians alike, this work illuminates the art and science of negotiation, applicable broadly to include negotiating licensing terms, workflow, digital projects, or salaries. With emphasis on preparedness, the text arms the aspiring librarian-negotiator with practical advice from industry experts and with solid knowledge about effective communication and key issues in the profession.”
—Connie Stovall, assistant director for
collection management, Virginia Tech
Tom is originally from Brooklyn N.Y but has spent his entire professional career in South Carolina, most recently as Head of Reference Services at the College of Charleston. As part of the Against the Grain and Charleston Conference team, he serves as the associate editor of the print ATG as well as the co-editor of the webpage. Tom’s conference duties include coordinating the Penthouse Suite interviews as well as the conference poster sessions.
He received his MLS from the University of Buffalo, SUNY and a second master’s in public administration from the College of Charleston and the Univ. of South Carolina. His wife Carol and he live in downtown Charleston and she is an artist and a tour guide offering historic walking tours of the city.